Our tradespeople
Fully qualified, experienced and are the best of the very best.
Call centre
All calls and enquiries are answered personally, not by a robot.
Emergencies
Within 1 hour, 24/7, 365. Emergencies are charged at our standard rates during normal working hours.
Rates
Competitive and transparent with no hidden extras.
Guaranteed
Work guaranteed for 18 months. The only service company to offer it.
New boiler warranty
Up to 12 years
New roofs
Guaranteed for 10 years.
Customer security
We provide you the engineers name, photo and vehicle registration. Engineers are uniformed and carry ID.
★★★★★ Reviews
Real jobs for real customers with 100% genuine reviews. The best in the industry!
WEFIX is a traditional British family business. Founded in 2024 by 3 generations of the Mullins family.
WEFIX was created in response to customer demand for a new and superior service after Charlie Mullins who, in 1979, founded what was to become London’s most successful plumbing company before selling it in 2021.
Call centre – Your call will always be answered by real, experienced, friendly and knowledgeable staff from our London call centre 24/7. Work can be scheduled to suit your convenience.
Customer security – our call centre will provide you the tradesperson's name, photo and vehicle reg. All wear the WEFIX uniform, carry photo ID and drive a liveried vehicle. All have passed a comprehensive background check including DBS clearance, unlike our main competitors.
Tradespeople – fully qualified and experienced, with traditional values and unparalleled work ethic.
Rates – competitive and transparent with no hidden extras. You will only be charged for one tradesperson. If two people are required an apprentice will attend. You will not be charged for two tradespersons, unless two tradespersons are required.
Emergencies – within 1 hour, 24/7 and charged at our standard rates during normal working hours.
Invoice – Shows a full breakdown of work carried out, start time, finish time, labour and materials.
Reviews – The only service company to have 100%★★★★★ reviews
Work guaranteed for 12 months
New boiler warranties up to 12 years
New bathrooms guaranteed 5 years
New roofs guaranteed 20 years
Overcharging and Sharp practice by competitors!
WEFIX will not employ any tradesmen known to have been involved in the below:
It has been brought to our attention that some tradesmen employed by competitors are overcharging on labour and materials and are obtaining overpriced and falsified receipts to present an inflated invoice to customers - a practice we condemn. We have irrefutable proof that competitors’s tradesmen are engaged in this practice.
Charlie Mullins blasts new American owners of his former firm after they axed popular apprenticeship scheme. Now Mr Mullins has taken these trainees into his new business, WeFix London.
All plumbing problems
big or small, undertaken
and installation work.
All heating and
hot water problems undertaken
Steve Farmer – 10 years experience
WEFIX Bathroom specialists
Josh Parker 21 years experience
James Marfleet 12 Years experience
Free Estimates
Why Summer is the Smart Time
to replace Your Boiler
Larger jobs undertaken
Complete/part
Refurbishments
Renovations
Projects managed
Work guaranteed
Free estimates
Stolen cash deposits They have been known to take a cash deposit for a bathroom installation and never returned to start the work. The customer contacted the police who stated the engineer had a long criminal record.
No customer security Some engineers are outsourcing work to illegal cheap foreign labour who haveno DBS clearance and are unqualified therefore putting customer security and their homes at risk.
Overcharging on materials Engineers are fraudulently obtaining overpriced material receipts.
Overcharging on labour Engineers are not giving a full breakdown of labour time and costs on invoices and combining with materials to inflate the invoice.
WEFIX will not work at any premises where this company have been involved. We condemn this practice and will not employ any tradesmen from this company.
LK, SW4
We are pleased that your experience of the genuine WeFix was good.
We have had numerous complaints of bad workmanship carried out by parties misrepresenting our name
(Pimlico Will Fix It & We Fix 24 Ltd).
Kind regards,
The WeFix Team
Do not be deceived by other parties misrepresenting our WEFIX name!
Another example.
£675 for a 20-minute visit!
Our lawyers are in the process of taking
legal action against this company.
We have had numerous complaints of bad workmanship carried out by parties misrepresenting our name:
Pimlico will fix it & we fix it 24
We are pleased that your experience of the genuine WeFix was good.
We have had numerous complaints of bad workmanship carried out by parties misrepresenting our name
(Pimlico Will Fix It & We Fix 24 Ltd).
Kind regards,
The WeFix Team
Do not be deceived by other parties misrepresenting our WEFIX name!
Another example.
£675 for a 20-minute visit!
Our lawyers are in the process of taking
legal action against this company.
We have had numerous complaints of bad workmanship carried out by parties misrepresenting our name:
Pimlico will fix it & we fix it 24
“Pimlico Plumbers has changed hands and not up to standard. Now rogue traders and I feel scammed. I paid almost £400 for a half an hour job after the plumber suggested additional work which was unnecessary. What should have been £8 as quoted for a part cost around £200 since they are allowed to charge 45 minutes to obtain a part even if you live two minutes from the plumbers merchant. Work was dragged out and I felt intimidated into paying an excessive bill. They don’t even guarantee the work. Really dreadful experience.”
Punctual and friendly. Relieved to find a replacement for Pimlico Plumbers which are not what they used to be!
LK, SW4We are pleased that your experience of the genuine WeFix was good.
We have had numerous complaints of bad workmanship carried out by parties misrepresenting our name
(Pimlico Will Fix It & We Fix 24 Ltd).
Kind regards,
The WeFix Team
Ben did an excellent and efficient job
MW, W1
An excellent service, fast response and good comms, not the cheapest but definitely worth it for a solution to a number of heating and installation issues.
PH, SE26