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WEFIX ethos

WEFIX is a traditional British family business. Founded by 3 generations of the Mullins family and was created in response to customer demand for a new and superior service after Charlie Mullins who, in 1979, founded what was to become London’s most successful plumbing company PP before regrettably selling it in 2021 to American private equity who franchised the business.

Scott Mullins, CEO, 35 years experience in the previous family business. Oversees and organises the day-to-day running of WEFIX.

Ashley Mullins, Managing Director, 16 years experience in the previous family business as a former apprentice plumber. Hands-on with the successful running of our 24 hour service.

Charlie Mullins OBE, Chairman, over 50 years experience from apprentice plumber to building a plumbing empire.
‘One man and a van’ to become the founder of London’s most successful plumbing company in 1979 until sold in 2021.

Our main aims:

1. A very personal service providing 100% customer satisfaction with the customer always coming first.

2. All enquiries would be dealt with by real experienced people – no automated systems.

3. Only employing office staff or tradespeople with an excellent work ethic and who were the very best at their jobs.

4. Quality control is our watchword in maintaining standards of workmanship, reliability and customer care.

5. Doing the job properly every time and all the time. Transparent and correctly priced.

6. All staff would be cleared with comprehensive employment and DBS security checks for our customer’s safety.

7. A supported apprentice program to ensure the next generation of tradespeople – now regrettably abandoned by PP and resurrected by WEFIX.

8. Belief in our workmanship by extending warranties beyond that of our competitors.

9. We do not work from home.

10. Reviews – the only company with 100% genuine reviews ★★★★★

11. Our branding would reflect our image of quality, dependability and reliability and be applied to uniforms, livery and all items suitable for corporate branding.

12. WEFIX becoming a household name by reputation, quality of service, and people.

13. Company vehicles – we do not allow any dirty or damaged vehicles on the road. We have the same standards as Dubai.

14. We do not re-employ