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WEFIX ethos

Prestige Plates

WEFIX is a traditional British family business. Founded in 2024 by 3 generations of the Mullins family.

WEFIX was created in response to customer demand for a new and superior service after Charlie Mullins who, in 1979, founded what was to become London’s most successful plumbing company before selling it in 2021.

Our main aims:

1. A very personal service providing 100% customer satisfaction with the customer always coming first.

2. Only employing office staff or tradespeople with an excellent work ethic and who were the very best at their jobs.

3. All enquiries would be dealt with by real experienced people – no automated systems.

4. Quality control is our watchword in maintaining standards of workmanship, reliability and customer care.

5. Doing the job properly every time and all the time. Transparent and correctly priced.

6. All staff would be cleared with comprehensive employment and DBS security checks for our customer’s safety.

7. A supported apprentice program to ensure the next generation of tradespeople – now regrettably abandoned by Pimlico and resurrected by WEFIX.

8. Belief in our workmanship by extending warranties beyond that of our competitors.

9. We do not work from home.

10. Reviews – the only company with 100% genuine reviews ★★★★★

11. Our branding would reflect our image of quality, dependability and reliability and be applied to uniforms, livery and all items suitable for corporate branding.

12. WEFIX becoming a household name by reputation, quality of service, and people.

13. We do not re-employ

Scott Mullins, CEO, 35 years experience in the previous family business. Oversees and organises the day-to-day running of WEFIX.

Ashley Mullins, Managing Director, 16 years experience in the previous family business as a former apprentice plumber. Hands-on with the successful running of our 24 hour service.

Charlie Mullins OBE, Chairman, over 50 years experience from apprentice plumber to ‘One man and a van’ to the founder of London’s most successful plumbing company until sold in 2021.

Our competitors – Overcharging and sharp practice

No customer security Some of our main competitors’ tradesmen are outsourcing work to illegal cheap foreign labour who are unchecked with no DBS clearance and unqualified. Putting customers and their homes at risk.

Overcharging on materials by obtaining overpriced falsified receipts from suppliers.

Overcharging on labour by not giving any breakdown of the labour time and cost and combining it with materials to inflate the overall charge.

WEFIX Will not work or attend to any premises where Pimlico are carrying out work.​

WEFIX Will not be associated in any way with Pimlico.

WEFIX condemn this practice and do not employ and will not employ any tradesmen involved in this from Pimlico.