WEFIX's Guide To Avoiding Rogue Tradespeople

Don’t use our competitors who claim to offer 24-hour service, their call center closes at 10 PM and they do not take calls or carry out work after that time.
Don’t use our competitors who hide parking costs in job fees or materials. They may charge you for parking at the engineer’s discretion, without transparency.
Don’t use our competitors, who are increasing their charges and delivering less value for your money.
Don’t use our competitors, who allow engineers to bring in unnecessary or unqualified helpers and then charge you for two people.
Make sure you book with a real person, not online
Do not pay any one hour charge upfront fee when booking
Do not pay an admin charge on invoice
Check tradesperson has DBS clearance
Make sure the company are not franchising/outsourcing work to illegal, unqualified foreign labour.
Ensure companies have an authentic address & land telephone
Don’t use a company with bad reviews
Only use a company with genuine reviews
Make sure you are provided with the name, photo of tradesmen and vehicle registration

Make sure tradespeople are qualified, have company id & uniform and a liveried van.
Check the company rates before commencing any work
Obtain written quotes/estimates for larger work
Ensure the company and tradesman are fully insured
Make sure company is Gas Safety Registered for heating work
Make sure company has NICEIC for electrical work
Make sure you always get a company invoice that shows a full breakdown of labour, materials, charges and costs.
Check material costs with suppliers
Check scaffolding costs with suppliers
Do not pay any hidden extras parking, travelling, admin or congestion charges.
Do not pay for 2 men unless specifically needed
Do not pay more than one hour for time taken to collect materials.
Do not pay more than 30% trade markup on materials
Do not pay a cancellation fee
Do not pay any deposits in cash or pay cash for the work
Make sure your payment is to the company and not the tradesperson
Check guarantees

Do not pay any one hour charge upfront fee when booking
Make sure you book with a real person rather than online
Make sure there is not an admin charge added onto the invoice
Use a company with genuine reviews
Ensure companies have an authentic address & land telephone
Check tradesperson has DBS clearance
Make sure you are provided with the name, photo and vehicle registration of tradesmen before arriving
Make sure tradespeople have company id, qualified, company uniform and a liveried van.
Check the company rates before commencing any work
Obtain written quotes/estimates for larger work
Check what guarantees apply
Make sure the company are not franchising or outsourcing the job to illegal, unqualified foreign labour.

Ensure the company and tradesman are fully insured
Is Gas Safety Registered for gas work
Must be NICEIC for electrical work
Always get an invoice. Make sure the invoice shows a full breakdown of labour, materials, charges and costs.
Check material costs with suppliers
Do not pay any hidden extras parking, travelling or congestion charges.
Check scaffolding costs with suppliers
Do not pay for 2 men unless specifically needed – in most cases 1 + an apprentice
Do not pay more than one hour for time taken to collect materials.
Do not pay more than 30% trade markup on materials
Do not pay a cancellation fee
Do not pay any deposits in cash or pay cash for the job
Make sure your payment is to the company and not the tradesperson

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