10% discount for pimlico customers, we will always better their price/service.
Over 77% of our customers are unhappy ex-Pimlico customers because of bad service, long waiting times, not turning up, overcharging, 45% material markup, no DBS checks and no 24hr service.
Do not use a company where tradespeople have not been DBS checked and cleared
Do not use a company who franchise/outsource work allowing engineers to bring in illegal and unqualified workers
Make sure you are provided with the tradespersons name, photo and vehicle registration before arrival
Do not use a company that charges 45% material markup.
Do not pay for 2 men unless specifically needed, an apprentice can be used at no charge or 80% cheaper
Make sure the invoice shows a full breakdown of labour, time & costs and material costs with receipts
Check the invoice against your estimate and the advertised hourly rate
Do not use a company that don’t have people answering the phone or operating 24 hours a day
Do not pay any hidden extras, parking/congestion charges, travelling time or admin
Make sure company is Gas Safety Registered for heating work
Make sure the company is NICEIC for electrical work
Do not pay more than one hour for time taken away from the job to collect materials or other reasons
Make sure you use a company where tradespeople are fully qualified
Make sure you have a written quotation for larger work
Make sure you check receipts & suppliers for materials, plant hire and scaffold costs
Make sure the company and tradesman are fully insured
Do not pay a cancellation fee
Do not pay any deposits in cash or for work to the tradesperson. Make sure any payment is by credit card to the company
Do not pay a one hour charge when booking a job
Do not use a company where tradespeople have not been DBS checked and cleared, some may have served time in prison
Do not use a company who franchise/outsource work allowing engineers to bring in illegal and unqualified workers
Do not pay our this company 45% material markup.
Do not book with a company that don’t have people answering & operating 24 hours a day (they do not work late evenings)
Do not pay any hidden extras, parking/congestion charges, travelling time or admin
Make sure you use a company where tradespeople are fully qualified, have photo ID and have company uniform & liveried van
Make sure you are provided with the tradespersons name, photo and vehicle registration before arrival
Do not use a company that has bad reviews and make sure the company has genuine excellent reviews, some companies are putting up false reviews, ask if you can speak to the customer to check if it’s a genuine review.
Do not use a company that has bad reviews
Make sure the company and tradesman are fully insured
Make sure company is Gas Safety Registered for heating work
Make sure the company is NICEIC for electrical work
Make sure you check the company rates and obtain written quotes/estimates for larger work
Make sure the invoice shows a full breakdown of labour, time & costs and material costs with receipts
Make sure you check receipts & suppliers for materials, plant hire and scaffold costs
Do not pay more than one hour for time taken away from the job to collect materials or other reasons
Do not pay for 2 men unless specifically needed, an apprentice can be used at no charge or 80% cheaper
Do not pay any deposits in cash or for work to the tradesperson. Make sure any payment is by credit card to the company
