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London's superior 24hr service company will fix it!
Guidelines to avoid rogue companies

Over 77% of our customers are ex-Pimlico Plumbers unhappy with their work and call waiting. This company are giving outrageous estimates and are charging 45% markup on materials.
They do not work 24 hours or late evenings and we'll always better their estimated prices.
We appreciate Pimlico Plumbers customers using us and we offer a 10% Discount

  1. Do not pay a one hour charge when booking a job
  2. Do not use a company where tradespeople have not been DBS checked and cleared
  3. Make sure you check the company rates and obtain written quotes/estimates for larger work
  4. Do not use a company that give you an estimate/fixed price that does not match the hourly rate. Make sure you check against the advertised rates!
  5. Do not use a company who franchise/outsource work allowing engineers to bring in illegal and unqualified workers
  6. Do not use a company that charges 45% material markup.
  7. Do not use a company that don’t have people answering the phone or operating 24 hours a day
  8. Do not pay any hidden extras, parking/congestion charges, travelling time or admin
  9. Make sure you use a company where tradespeople are fully qualified, have photo ID and have company uniform & liveried van
  10. Make sure you are provided with the tradespersons name, photo and vehicle registration before arrival
  11. Do not use a company that has bad reviews and make sure the company has genuine excellent reviews, some companies are putting up false reviews, ask if you can speak to the customer to check if it’s a genuine review.
  12. Do not pay for 2 men unless specifically needed, an apprentice can be used at no charge or 80% cheaper
  13. Make sure the invoice shows a full breakdown of labour, time & costs and material costs with receipts
  14. Check the invoice against your estimate and the advertised hourly rate
  15. Make sure the company is NICEIC for electrical work
  16. Do not use a company that has bad reviews
  17. Make sure the company and tradesman are fully insured
  18. Make sure company is Gas Safety Registered for heating work
  19. Make sure you check receipts & suppliers for materials, plant hire and scaffold costs
  20. Do not pay more than one hour for time taken away from the job to collect materials or other reasons
  21. Do not pay any deposits in cash or for work to the tradesperson. Make sure any payment is by credit card to the company
  22. Do not pay a cancellation fee
  1. Do not pay a one hour charge when booking a job
  2. Do not use a company where tradespeople have not been DBS checked and cleared, some may have served time in prison
  3. Do not use a company who franchise/outsource work allowing engineers to bring in illegal and unqualified workers
  4. Do not pay our this company 45% material markup.
  5. Do not book with a company that don’t have people answering & operating 24 hours a day (they do not work late evenings)
  6. Do not pay any hidden extras, parking/congestion charges, travelling time or admin
  7. Make sure you use a company where tradespeople are fully qualified, have photo ID and have company uniform & liveried van
  8. Make sure you are provided with the tradespersons name, photo and vehicle registration before arrival
  9. Do not use a company that has bad reviews and make sure the company has genuine excellent reviews, some companies are putting up false reviews, ask if you can speak to the customer to check if it’s a genuine review.
  10. Do not use a company that has bad reviews
  1. Make sure the company and tradesman are fully insured
  2. Make sure company is Gas Safety Registered for heating work
  3. Make sure the company is NICEIC for electrical work
  4. Make sure you check the company rates and obtain written quotes/estimates for larger work
  5. Make sure the invoice shows a full breakdown of labour, time & costs and material costs with receipts
  6. Make sure you check receipts & suppliers for materials, plant hire and scaffold costs
  7. Do not pay more than one hour for time taken away from the job to collect materials or other reasons
  8. Do not pay for 2 men unless specifically needed, an apprentice can be used at no charge or 80% cheaper
  9. Do not pay any deposits in cash or for work to the tradesperson. Make sure any payment is by credit card to the company
  10. Do not pay a cancellation fee