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Rogue companies
We will not employ anyone involved in overcharging and sharp practice.
  1. Do not pay a one hour charge when booking a job
  2. Do not book with a company that don’t have people answering 24 hours a day, and also use an automated system
  3. Do not use a company where tradespeople have not been DBS checked and cleared, some may have served time in prison 
  4. Do not pay any hidden extras, parking/congestion charges, travelling time or admin
  5. Do not use a company who franchise/outsource work allowing engineers to bring in illegal and unqualified workers
  6. Do not use a company who claim to operate 24 hours (they do not work late evenings)
  7. Make sure you use a company where tradespeople are fully qualified, have photo ID and have company uniform & liveried van
  8. Make sure you are provided with the tradespersons name, photo and vehicle registration before arrival
  9. Make sure you use a company with genuine excellent reviews
  10. Do not use a company that can’t match our standards
  1. Make sure the company and tradesman are fully insured
  2. Make sure company is Gas Safety Registered for heating work
  3. Make sure the company is NICEIC for electrical work
  4. Make sure you check the company rates and obtain written quotes/estimates for larger work
  5. Make sure the invoice shows a full breakdown of labour, time & costs and material costs with receipts
  6. Make sure you check receipts & suppliers for materials, plant hire and scaffold costs
  7. Do not pay for 2 men unless specifically needed, an apprentice can be used at no charge or 80% cheaper
  8. Do not pay more than one hour for time taken away from the job to collect materials or other reasons
  9. Do not pay more than 30% trade markup on any materials
  10. Do not pay a cancellation fee
  11. Do not pay any deposits in cash or for work to the tradesperson. Make sure any payment is by credit card to the company
  1. Do not pay a one hour charge when booking a job
  2. Do not book with a company that don’t have people answering 24 hours a day, and also use an automated system
  3. Do not use a company who claim to operate 24 hours (they do not work late evenings)
  4. Do not use a company where tradespeople have not been DBS checked and cleared, some may have served time in prison 
  5. Do not pay any hidden extras, parking/congestion charges, travelling time or admin
  6. Do not use a company who franchise/outsource work allowing engineers to bring in illegal and unqualified workers
  7. Make sure you use a company where tradespeople are fully qualified, have photo ID and have company uniform & liveried van
  8. Make sure you are provided with the tradespersons name, photo and vehicle registration before arrival
  9. Make sure you use a company with genuine excellent reviews
  10. Do not use a company that can’t match our standards
  1. Make sure the company and tradesman are fully insured
  2. Make sure company is Gas Safety Registered for heating work
  3. Make sure the company is NICEIC for electrical work
  4. Make sure you check the company rates and obtain written quotes/estimates for larger work
  5. Make sure the invoice shows a full breakdown of labour, time & costs and material costs with receipts
  6. Make sure you check receipts & suppliers for materials, plant hire and scaffold costs
  7. Do not pay for 2 men unless specifically needed, an apprentice can be used at no charge or 80% cheaper
  8. Do not pay more than one hour for time taken away from the job to collect materials or other reasons
  9. Do not pay more than 30% trade markup on any materials
  10. Do not pay a cancellation fee
  11. Do not pay any deposits in cash or for work to the tradesperson. Make sure any payment is by credit card to the company
pimlico's reviews

Refused to pay scam

I got charged for 150 pounds for visit and I have been told to pay additional 1000.00 pounds to fix my boiler , because it is German company Viessmann boiler part will cost 350.00 pounds plus labour 650 that makes 1000 pounds That is half of price of new boiler plus installation ! Refused to pay scam beg called different company Mason plumbers UK and paid 250.00 fixed charge , no new parts were needed ! It is scam company , do not trust Pimlico plumbers , scammers , I will never ever call them again

Milan

Won’t be using them again

Pimlico plumbers gave me a 12 to 6 pm time slot for my faulty boiler. They arrived at 6.50 pm,nearly one hour late and couldn’t get parts as everywhere was closed. Firstly,I would have expected a courtesy call to advise me they were going to be late.Secondly,They should have called me to reschedule. I was charged £180 plus VAT on top for an engineer to visit for 15 minutes to tell me everything’s closed. Won’t be using them again.Very poor

Anonymous

The worst service

Overpriced and questionable upselling, rude customer service that threatened to report me to debt collection because I challenged their assessment, I was thoroughly disappointed and won’t ever be using them again.

Anonymous

Scammers

Avoid this terrible company at all costs. I have had numerous bad experiences with them. They have literally charged me £500 to change a thermostat that was only replaced a year ago, they didn’t even confirm they were charging that part with me. Just left and said they what they had done. Disgraceful!!! Should be illegal

Eric

The worst service

Overpriced and questionable upselling, rude customer service that threatened to report me to debt collection because I challenged their assessment, I was thoroughly disappointed and won’t ever be using them again.

Anonymous

Your choice.