WEFIX is a traditional British family business. Founded by 3 generations of the Mullins family and was created in response to customer demand for a new and superior service after Charlie Mullins who, in 1979, founded what was to become London’s most successful plumbing company PP before regrettably selling it in 2021 to American private equity who franchised the business.
Scott Mullins, CEO, 35 years experience in the previous family business. Oversees and organises the day-to-day running of WEFIX.
Ashley Mullins, Managing Director, 16 years experience in the previous family business as a former apprentice plumber. Hands-on with the successful running of our 24 hour service.
Charlie Mullins OBE, Chairman, over 50 years experience from apprentice plumber to building a plumbing empire.
‘One man and a van’ to become the founder of London’s most successful plumbing company in 1979 until sold in 2021.
Our main aims:
1. A very personal service providing 100% customer satisfaction with the customer always coming first.
2. All enquiries would be dealt with by real experienced people – no automated systems.
3. Only employing office staff or tradespeople with an excellent work ethic and who were the very best at their jobs.
4. Quality control is our watchword in maintaining standards of workmanship, reliability and customer care.
5. Doing the job properly every time and all the time. Transparent and correctly priced.
6. All staff would be cleared with comprehensive employment and DBS security checks for our customer’s safety.
7. A supported apprentice program to ensure the next generation of tradespeople – now regrettably abandoned by PP and resurrected by WEFIX.
8. Belief in our workmanship by extending warranties beyond that of our competitors.
9. We do not work from home.
10. Reviews – the only company with 100% genuine reviews ★★★★★
11. Our branding would reflect our image of quality, dependability and reliability and be applied to uniforms, livery and all items suitable for corporate branding.
12. WEFIX becoming a household name by reputation, quality of service, and people.
13. Company vehicles – we do not allow any dirty or damaged vehicles on the road. We have the same standards as Dubai.
14. We do not re-employ
EXCELLENT Based on 879 reviews Posted on AmeliaTrustindex verifies that the original source of the review is Google. Joshua was very efficient and helpful. He did a great job w my leaky tap issues. Many thanksPosted on JasmineTrustindex verifies that the original source of the review is Google. Andy came within the specified time and was super helpful. Explained what he was doing and was very thorough. Louis who I spoke to on the phone was very kind too. Would definitely use the company again.Posted on Amy PritchardTrustindex verifies that the original source of the review is Google. Did a great job and always thoroughly explained what the issue was and how he was going to fix itPosted on John GroveTrustindex verifies that the original source of the review is Google. Mark lavender was very quick and he found the problem and it was resolved professionally,I would highly recommend this firm 100%Posted on Nicholas TanTrustindex verifies that the original source of the review is Google. Fast service, explained well. Andy was very knowledgeablePosted on Ian McDonaldTrustindex verifies that the original source of the review is Google. The engineer, as requested, arrived as soon as possible. He was very friendly and offered to do any other jobs that may need doing.Posted on Siobhan LavelleTrustindex verifies that the original source of the review is Google. Tony was amazing and true professional. This is the service customers expect. Will use wefix again and they will replace the firm we were using before as standards had slipped too lowPosted on LollyTrustindex verifies that the original source of the review is Google. Efficient, clear communication & very friendly. Thanks for fixing my washing machine